Privacy Policy for Building Services Ai Ltd
Effective Date: 12th September 2024
Building Services AI Ltd (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Building Services AI (“the App”), available on the Apple App Store.
By using the App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.
1. Information We Collect
We collect various types of information in connection with your use of the App, including:
1.1. Personal Information
When you register or interact with our App, we may collect:
- Name
- Email address
- Contact information
- Company or organization details
- User preferences and settings
1.2. Automatically Collected Information
We may collect certain information automatically when you use the App, such as:
- Device information (model, operating system, etc.)
- IP address
- Usage data (e.g., how you use the App, interactions with features)
- Crash logs and diagnostics for app performance improvements
1.3. Location Information
With your permission, we may collect location data from your device to provide location-based services (e.g., site-specific information and alerts). You can disable location services in your device settings at any time.
2. How We Use Your Information
We use your information for various purposes, including:
- To provide, maintain, and improve the App
- To manage your account and subscription services
- To send you updates, alerts, and notifications related to your use of the App
- To respond to your inquiries and provide customer support
- To analyze usage patterns to improve our services
- To comply with legal obligations and protect against legal liability
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:
- Service Providers: We may share your information with third-party vendors who help us provide the App (e.g., cloud storage providers, analytics platforms). These providers are bound by confidentiality agreements and only use your data for the purpose of providing their services to us.
- Legal Requirements: We may disclose your information if required by law, to comply with legal obligations, or to protect the rights, property, and safety of our company, users, or others.
4. Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you delete your account, we will delete your personal data, except where retention is required for legal, regulatory, or operational purposes.
5. Security of Your Information
We take the security of your personal data seriously and implement industry-standard practices to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and review the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request the deletion of your personal data (subject to legal requirements)
- Object to or restrict the processing of your personal data in certain circumstances
- Withdraw your consent to the collection of location data or other features at any time by adjusting your device settings
To exercise these rights, contact us at info@buildingservices.ai
7. Children’s Privacy
The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records.
8. Third-Party Links
The App may contain links to third-party websites or services. This Privacy Policy applies only to our App. We are not responsible for the privacy practices of third-party sites. Please review the privacy policies of those third parties for more information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Effective Date” at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the practices of the App, please contact us at:
Building Services AI Ltd
128 City Road, London, EC1V2NX
info@buildingservices.ai
By using our App, you acknowledge that you have read and understood this Privacy Policy.